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Recent Scholarly Publications


“Effect of Traffic on Sales and Conversion Rates of Retail Stores”, with Olga Perdikaki and Saravanan Kesavan, to appear Manufacturing and Service Operations Management.

“Segmentation Opportunities for a Social Planner: Impact of Limited Resources”, with Muge Yayla-Kullu and Ali Parlakturk, Decision Sciences, 2011.

 “Misplaced Inventory and RFID: Information and Coordination”, with Almula Camdereli, Production and Operations Management, 2010.

”A Matter of Balance: Specialization, Task Variety, and Individual Learning in a Software Maintenance Environment”, with Sriram Narayanan and Sridhar Balasubramanian, Management  Science, 2009. 

“Managing the Inventory of an Item with a Replacement Warranty”, with Wei Huang and Vidyadhar Kulkarni, Management Science, 2008.


Current Research


UNICEF Plumpy’Nut Project for Africa

Sustainable Operations and the Impact of Legislation

Conversion Rate at Retailers and its Impact on Profits

Integration in Global Supply Chains



Doctoral Students



Karthik Natarajan


Hans Sebastian Heese, Indiana

Wei Huang, SAS

Almula Camdereli, Georgetown

Sriram Narayanan, Michigan State

Muge Yayla-Kullu, RPI

Olga Perdikaki, Texas A&M

Gokce Esenduran, Ohio State

Yen-Ting Lin, University of San Diego

Vidya Mani, Penn State



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Jayashankar (Jay) M. Swaminathan  is GlaxoSmithKline Distinguished Professor  of   Operations, Technology and Innovation Management and Director of the UNC Center for International Business Education and Research (CIBER) at the Kenan-Flagler Business School, University of North Carolina  at Chapel Hill. Prior to joining Kenan-Flagler  he was an assistant professor at  Walter A. Haas School of Business,  University of California, Berkeley.

Professor Swaminathan is an expert in global supply chain management, sustainable operations, mass customization, retail operations, and  innovation in business operations. He has published over 50 articles on these topics. His research has been recognized with awards including the CAREER Award given by the National Science Foundation, the George E. Nicholson Prize, George B. Dantzig Award  and  Daniel H.Wagner Prize given by INFORMS.


He is also an award winning teacher who has been recognized with the Weatherspoon Distinguished Teaching Award as well as the Schwabacher Fellowship.


Professional Leadership


Department Editor: POM

Member: Deloitte Academic Advisory Council

Fellow: UNC Academic Leadership Program

Director: UNC CIBER



Senior Associate Dean: UNC Kenan-Flagler

Area Chair, UNC Kenan-Flagler

Co-Director, UNC-Tsinghua Center

President, College of Supply Chain Management, POMS

Vice President: INFORMS, MSOM Society

Associate Editor: Management Science, Operations Research, IIE, NRL, OR Letters



Ph.D., GSIA, Carnegie Mellon University

MS, GSIA, Carnegie Mellon University

B.Tech, Computer Science, IIT Delhi





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Practice Oriented Publications


“Case Study: Getting Food to Disaster Victims”, Financial Times, 2010.

 “Looking Long Term on the Passage to Chindia”, Financial Times, 2009.

“Is India Labeled as Slumdog  SuperpowerTriangle Business Journal, 2009.

India on Brakes”, Smart Manager,2009. “How to Avoid the Six Risk Management Pitfalls”, with Brian Tomlin, Supply Chain Management Review, 2007.

“Risk Management: A Key Ingredient in Successful M&A Integrations”, with Brian Tomlin, Financial Times, 2006.


Media Mentions


Manufacturing ready to battle slowdown, Financial Times, 2011

Supply chains: it pays to keep the ear to the ground, Financial Times, 2009

 Retail Development in this Economy, NPR Charlotte, 2009

Consumers Spend Less During Economic Crisis, NBC-17, 2008

Why Wilbur likes India, Business Week, 2008

 Biggest Scare Factor in Business, WRAL, 2008

Green supply chains: moving beyond logistics, Financial Times, 2007