Recent Publications


“Inventory Management in Humanitarian Operations: Impact of Amount, Schedule, and Uncertainty in Funding”, to appear Manufacturing and Service Operations Management.


“Estimating the Impact of Understaffing on sales and Profitability in Retail Stores”, to appear Production and Operations Management.


Multiproduct Quality Competition: Impact of Resource Constraints”, Production and Operations Management2013.


“Effect of Traffic on Sales and Conversion Rates of Retail Stores”,  Manufacturing and Service Operations Management, 2012.


”A Matter of Balance: Specialization, Task Variety, and Individual Learning in a Software Maintenance Environment”, Management  Science, 2009.


Click here for select publications

Click here for all publications


Research Topics


Global Health Operations

Retail Operations

Closed Loop Operations: Sustainability, Remanufacturing and Warranty

Supply Chain Strategy and Execution

Technology Operations

Customization and Standardization


Doctoral Students



Ying Zhang


Hans Sebastian Heese, Indiana

Wei Huang, SAS

Almula Camdereli, Georgetown

Sriram Narayanan, Michigan State

Muge Yayla-Kullu, RPI

Olga Perdikaki, Texas A&M

Gokce Esenduran, Ohio State

Yen-Ting Lin, University of San Diego

Vidya Mani, Penn State

Karthik Natarajan, Minnesota


Description: jay_s.png

Click Here for Video

Jayashankar (Jay) M. Swaminathan, GlaxoSmithKline Distinguished Professor is Associate Dean for OneMBA Program and UNC-Tsinghua dual degree EMBA program. He is also the Director of the  Global Business Center at the  Kenan-Flagler Business School, University of North Carolina  at Chapel Hill. Prior to joining Kenan-Flagler  he was an assistant professor at  Walter A. Haas School of Business,  University of California, Berkeley.

Professor Swaminathan is an expert in global health operations, supply chain management, sustainable operations, mass customization, retail operations, and innovation in business operations. He has published over 50 articles on these topics. His research has been recognized with awards including the CAREER Award given by the National Science Foundation, the George E. Nicholson Prize, George B. Dantzig Award  and  Daniel H.Wagner Prize given by INFORMS. He has served as principal investigator on several grants from  NSF and CIBER as well as for the Obama-Singh 21st century knowledge initiative award.


An award winning teacher he has been recognized with the Weatherspoon Distinguished Teaching Award as well as the Schwabacher Fellowship.


Professional Leadership


Department Editor: POM Journal

Associate Dean: OneMBA and UNC-Tsinghua EMBA Programs

Member: Deloitte Academic Advisory Council

Director: UNC Global Business Center



Senior Associate Dean: UNC Kenan-Flagler

Area Chair, UNC Kenan-Flagler

Fellow, UNC Academic Leadership Program

Co-Director, UNC-Tsinghua Center

President, College of Supply Chain Management, POMS

Vice President: INFORMS, MSOM Society

Associate Editor: Management Science, Operations Research, IIE, NRL, OR Letters



Ph.D., GSIA, Carnegie Mellon University

MS, GSIA, Carnegie Mellon University

B.Tech, Computer Science, IIT Delhi




Description: photo.jpg

     Click Here for Video Overview


Practice Oriented Publications


“Case Study: 1800’s response to a downturn”, Financial Times, 2014

When Supply Chains Save Lives”,  Supply Chain Management Review, 2013.

 “Case Study: Getting Food to Disaster Victims”, Financial Times, 2010.

 “Looking Long Term on the Passage to Chindia”, Financial Times, 2009.

“Is India Labeled as Slumdog Superpower” Triangle Business Journal, 2009.

India on Brakes”, Smart Manager,2009.


Media Mentions


Can companies know every supplier, Financial Times, 2013

Why Asia’s elite is signing up for American MBA’s, Fortune, 2013

Breaking out of West is Best Mindset, Forbes, 2013

Manufacturing ready to battle slowdown, Financial Times, 2011

Supply chains: it pays to keep the ear to the ground, Financial Times, 2009

 Retail Development in this Economy, NPR Charlotte, 2009

Consumers Spend Less During Economic Crisis, NBC-17, 2008

Why Wilbur likes India, Business Week, 2008

Biggest Scare Factor in Business, WRAL, 2008